Terms & Conditions Apply

Minimum 12 Month Contract applies to all ECOM, MOTO or ECOM & MOTO services. Early termination fee or account remainder will apply for cancellation within the initial 12 month term. Monthly fees are payable via Direct Debit unless agreed in writing. Full Terms & Conditions can be found on our website under the 'About Us' section and also via your Merchant Control Panel. For more information please contact the Sales Team.

All new customers will be required to pay for the first 12 months of our service in advance. This will be 12 x the monthly fee for the services that you have requested. We will send you an invoice for the 12 months service once the merchant account setup details have been confirmed to you (and the Direct Debit form received). This payment will need to be made by bank transfer before the account can go live. The 500 transactions per month limit will still apply which means anything above 500 transactions (in any given month) will still be charged to the Direct Debit on a monthly basis. Should you enable any further chargeable services within the initial 12 month period these will be taken via Direct Debit also pro-rata. After the initial 12 month period your account will automatically change to a 1 month notice contract and shall assume monthly billing.

Merchant Account

In order to use our Payment Gateway services it will be necessary for you to have a Merchant Account through one of our acquiring bank partners. If you do not already have a Merchant Account through one of our acquiring bank partners, Total Web Solutions will be able to arrange a no obligation quote on your behalf (rates quoted on this page do not include the acquiring bank charges). We are able to obtain preferential rates and terms when you apply via ourselves. If you already have a Merchant Account that you wish to use please call the Sales team to discuss the switching process.