3D Secure Transactions
For those merchants wishing to take payments over the Internet we strongly advise you use the 3-D secure service (also known as Verified By Visa , MasterCard SecureCode and American Express SafeKey). To take Maestro payments over the Internet it is now mandatory that you use MasterCard SecureCode however for all other card types it is optional.
Although there is a small cost for enabling this service it gives you added protection from charge backs which in an age where fraud is prevalent gives you peace of mind when shipping goods to your customers. Some banks insist that you use 3-D secure for all your Internet payments otherwise they will not issue you with an Internet Merchant Account (IMA).
For those businesses wishing to take payments in different currencies then we have a facility to enable multi-currency payments. This service will require a new merchant number for each currency you wish to take payments in. Should you wish to take payments in a particular currency but have the payments settled in another then this is also possible.
For instance you may already have a merchant account which allows you to take payments in Sterling and which subsequently gets paid (settled) into your sterling bank account. You then decide you want to take payments in US dollars however you do not have a US Dollar bank account. This should not be a problem because a merchant account can be setup that accepts payments in US Dollars but pays into a sterling bank account. Applying for a separate currency merchant account is usually a formality when you have an existing Sterling merchant account.
The repeat payment service is a useful optional service which enables merchants to take a further payment from a purchasers credit or debit card without having the original credit card details. This feature available through the merchants control panel will enable a further payment to be taken at an amount specified by the merchant. This mechanism is not a subscription service and is for low volume repetitive transactions only.
This service is useful for organisations that may have to charge additional amounts for
overuse such as couriers who may charge for extra weight when their customer has told them
it was for a lower weight. Most companies at some time or another will need to re-charge
a customer and this is a very useful facility for just such occasions.
For merchants who handle large volumes of subscriptions e.g. Magazine subscriptions or take regular payment amounts from their customers, then this service will meet your requirements. This module, once enabled, will allow merchants to add customers card details to their EcomMerchant account where you can decide the amount and regularity of payment against your customers card. Each subscription can be individually modified to allow differing amounts and the date you wish your payment to be taken. There is also a built in feature to check your customers card is still valid in the form of an Account Verification.
The Pre-Authorisation payments module enables you to reserve a payment against a customer card until such time you have the final payment amount and you are ready to authorise the card. This is useful in the travel industry and in particular hotels where a customer might have additional costs such as room service and you want to ensure there are sufficient funds to cover them.
Extended Data Elements
With our payment mechanisms we provide merchants with the ability to pass through a limited amount of information to record along side each transaction. This is sometimes not sufficient for some merchants who require additional information to be stored with each transaction such as product purchased, store purchased from, etc etc.
We therefore provide an additional service that allow this to happen in the form of five additional fields of 25 characters in length that can be passed to us for storage alongside your transactions. This would be unique data for each transaction or you can provide default information if you require. This data is also passed to the bank and may appear on the purchasers credit card or bank statement.
Multi-Lingual Payment Page
The Pay Page mechanism is very flexible and allows you, the merchant, to decide which language to display the pay page in. We support several languages and new ones can be added should a customer have a specific requirement.
Once this service is enabled the merchant just passes in the language to the pay page as a parameter and the pay page is then displayed in that language. We currently support: English; French; German; Spanish.
For our corporate customers we offer a suite of API's that allow you to process payments through our gateway in a way that gives you ultimate control. The solution is geared towards volume transactions. This solution would require the Corporate body to engage in a PCI audit.
It is not the same PCI audit that Total Web Solutions is engaged in as a Level 1 Payment Service Provider but possibly a Level 4 audit which involves security scanning and some card handling procedures. Below is a list of some of the API's available for use with a corporate solution:
Please contact us to discuss your requirements and we will endeavour to meet your needs where possible. All our APIs are tested for conformance to OWASP standards and are designed as securely as possible.
The Batch Payments service offers Merchants the ability to process payments in a batch as opposed to doing them one at a time. Card data would be collected in a CSV format by you, the merchant and pasted into your EcomMerchant administration tool. This will in turn process all sales and refund transactions and provide feedback as to which cards were successful and which were not.
The Deferred Payments service offers Merchants the ability to have more control over orders by deciding when to release transactions. Some businesses need to allow for items that are out of stock or to modify orders and payments for discontinued products. Whatever the merchants reasons this service enables the merchant to have more control over when their customers' credit or debit card is processed. Another unique feature of this service is the ability to authorize a small amount transaction and reverse it to ensure the card details are valid.
Multi-Merchant Management Interface
The Multi-Merchant Management interface provides merchants with the ability to manage additional merchant accounts for organisations that have either many outlets or divisions. Some organisations may have multiple branches that require separate merchant accounts and separate user accounts to manage them.
This service allows a nominated manager to use their EcomMerchant account to setup new users and allocate levels of access to those users. Each user will then be able to login to the EcomMerchant control panel and only see services that the nominated manager has specified when they setup the users account. This service can be used to manage multiple merchant accounts or multiple user accounts or both. It is very flexible and easy to use.
Mobile Phone Payments
Purchases that are made using a mobile phone, smart phone or tablet have been increasing exponentially year on year. To take advantage of this growth,
we have now integrated the Pay Page mechanism to allow payments to be taken via
these devices. The Pay Page will fit neatly into the
designated screen size and allow payments to be processed just like it would be over the web. There are also some customisable features to
give your pay page a branded look and feel to your mobile customers.