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merchant accounts glossary

Privacy

At Total Web Solutions we take your privacy seriously and our privacy statement is detailed below. This statement takes into account the possibility that you may sign up and order our EcomMerchant service with us:


The information we collect

In order to provide you with an efficient service, we need to collect certain personal information.

When you submit your information via this website, we may need to collect contact and billing information about you to process the transaction and fulfil your order. This information may include, but is not limited to, details such as your name, your address and your credit card details and your account number. We will also need the up-to-date contact information for each service purchased, as set out in our Terms and Conditions.

What do we do with your personal information?

Total Web Solutions uses your personal information to process any transaction you undertake with us and for internal administration and analysis (for customer service issues and random quality checks for example). We do not sell, rent, trade or give away any of your personal information to third parties for marketing purposes without your consent. For these purposes only and with your consent only, we may send out your information to other countries including those outside the European Economic Area (EEA). Other countries offer differing levels of protection of personal information, not all of which may be as high as the UK.

When you place orders or access your account information, we offer the use of a secure server. The Secure Server Software (SSS) encrypts all information you input, before it is sent to us. Furthermore, as required by UK Data Protection Act 1984 and 1998, we follow strict security procedures in the storage and disclosure of your information, to prevent unauthorised access. Our security procedures may request proof of identity before we are able to disclose sensitive information about you.

Cookies

Cookies are small files we send to your browser which are stored on your computers hard disk. If you have registered with www.totalwebsolutions.com or secure.totalwebsecure.com then the computer may store an identifying code in the Cookie that will remember state between pages. Other than this, we do not store your password or any other information in the Cookie, or use it for any other purpose.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Total Web Solutions in the manner set out in this privacy statement.